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Countrywide Becomes Domania's Latest Client

BOSTON, March 8, 2002 - Domania, Inc., a 12-year-old Boston-based financial services software and marketing firm, announced today that Countrywide Home Loans, Inc., a national leader in residential finance, has selected Domania's loan retention and customer relationship product, Portfolio Protect™.

Portfolio Protect is the only technology product in the marketplace that uses behavioral models and statistical projections to anticipate loan runoff. Portfolio Protect will be integrated with Countrywide's Seller's Advantage program, a new service on Countrywide's Web site (www.countrywide.com) that enables consumers to access time- and money-saving tools and information related to the sale of their home and the purchase of a new one. Countrywide is adopting Domania's solution not only to expand the benefits of Seller's Advantage to consumers and current customers, but also to further strengthen its customer retention efforts.

"We are always looking for ways to increase the value we provide our customers and drive loyalty among them, which in turn increases our customer retention and allows for greater profitability," said Stephen Douglass, executive vice president of Market Research at Countrywide. "Domania offers intelligent solutions, and their marketing expertise and technical savvy give us confidence that the program will increase our portfolio retention results."

Portfolio Protect helps financial services companies retain existing customers as well as acquire new borrowers. By targeting the at-risk customers who are considering moving or refinancing, Portfolio Protect enables lenders to offer the most appropriate loan products through a fully outsourced rules based e-mail marketing program.

"The goal is to help lenders identify those customers in their portfolio who are likely to leave and then provide them with marketing services that help stem the runoff. At the same time, a lender's customers are provided with the proper information needed to help buy and sell homes faster, more intelligently and for the best price," said Steve Kropper, CEO of Domania. "By integrating Portfolio Protect with the Seller's Advantage program, Countrywide will be able to build better relationships with current and potential borrowers."

About Countrywide

Founded in 1969, Countrywide Credit Industries, Inc. (NYSE: CCR), is a member of the Standard & Poor's (S&P) 500 and Forbes 500. Its primary subsidiary, Countrywide Home Loans, Inc., was recently ranked number one in customer satisfaction among the largest national home mortgage lenders by J.D. Power and Associates*, Countrywide, through its subsidiaries and affiliates, provides mortgage banking and diversified financial services in domestic and international markets. Consumer businesses include mortgages, insurance and other financial products. Business-to-business activities encompass capital markets, transaction processing and insurance. The company is headquartered in Calabasas, Calif., and has more than 17,000 employees with more than 500 offices nationwide. For more information about the company, visit Countrywide's Web site at www.countrywide.com.

*J.D. Power and Associates 2002 Home Mortgage Study(SM). Study based on responses from 6,817 home mortgage customers. www.jdpower.com.

About Domania, Inc.

Domania, Inc. is a financial and marketing services software company that provides innovative customer acquisition and retention products to banks, mortgage lenders and Realtors®. Domania has a client roster that includes Chase Manhattan Mortgage, Countrywide Home Loans, Homestore, IndyMac Bank, GreenPoint Mortgage and E-LOAN. The company also operates the consumer real estate Web site, www.domania.com, rated among the top financial Web sites by Money Magazine. Domania's Home Price Check provides historical home price data through such prestigious partners as America Online (AOL), Dow Jones, Realtor.com, CBS MarketWatch, MonsterMoving and The Motley Fool. Based in Boston, Domania was founded in 1989 as INPHO, Inc.


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